Privacy Policy
This Privacy Policy (the “Policy”) governs the collection, use, and disclosure of information by United Psychiatry, Inc. (“UPI,” “we,” “us,” or “our”) in connection with our website accessible at https://www.unitedpsychiatry.org/ (the "Website"). By accessing or using our Website, you consent to the collection and use of your information as described herein.
The practices described in this Privacy Policy are not applied to protected health information (“PHI”). This Privacy Policy shall be read along with the Terms & Conditions of this Website in order to get a better understanding.
General Overview
We are committed to protecting your privacy. This Policy explains how we collect, use, and disclose your personal information in accordance with applicable laws and regulations. It is important to note that the practices described in this Policy do not apply to protected health information (“PHI”), which is subject to other confidentiality regulations.
This Privacy Policy should be read in conjunction with our Terms & Conditions of use of the Website for a complete understanding of our practices.
Information We Collect
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Provide personal information to use or access our Website.
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Request information or services from us.
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Subscribe to newsletters, email lists, or marketing materials.
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Participate in surveys, promotions, or inquiries.
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Contact us for any other reason.
We collect personal information that you voluntarily provide to us when you interact with our Website. This may include when you:
The personal information we may collect includes, but is not limited to, your name, email address, physical address, telephone number, payment details, and date of birth.
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Details of your visits to our Website (e.g., traffic data, location data, and resources accessed).
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Your device’s internet connection details, including IP address, operating system, and browser type.
As you navigate through our Website, we may automatically collect certain technical information through cookies, web beacons, and similar technologies. This may include:
We may use this information to enhance the functionality and performance of the Website, analyze trends, and provide a personalized user experience. You may configure your browser to reject cookies, though this may limit your ability to use certain features of the Website.
Use of Your Information
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To operate and improve our Website.
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To fulfill your requests for products, services, or information.
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To offer personalized content, services, and advertising.
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To communicate with you, including sending newsletters, promotions, and transactional messages (e.g., order confirmations, system status updates).
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To perform statistical analysis, improve our services, and conduct market research.
We use the information we collect from you for the following purposes:
We may contact you occasionally with information about other services or products that may be of interest to you. You may opt out of receiving marketing communications by following the "unsubscribe" instructions in such communications.
Sharing of Your Information
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Service providers that assist us in processing payments, delivering content, or operating the Website.
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Business partners, affiliates, or other entities that offer services or promotions that may be of interest to you.
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In response to legal requests, such as court orders, subpoenas, or governmental inquiries.
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To protect against fraud or other unlawful activities, or to enforce our terms and conditions.
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During business transactions such as mergers, acquisitions, or sales, where your information may be transferred as part of the transaction.
We may share your information with trusted third parties for various purposes, including:
We do not sell, rent, or share your personal information for third-party marketing purposes without your explicit consent.
Third-Party Links
Our Website may contain links to external websites that are not operated or controlled by UPI. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any linked sites before providing any personal information.
Opting Out of Communications
You have the right to opt-out of receiving text messages, marketing communications, or other promotional content from UPI. To opt-out, please contact us directly at customer service at 866-362-4246 or email us at [email protected].
California Privacy Rights
Under California’s “Shine the Light” law, residents of California may request certain information regarding how their personal information is shared with third parties for direct marketing purposes. If you are a California resident, you may request this information by contacting us at [email protected]. Requests must include "California Privacy Rights Request" in the subject line and must contain your full name, address, and other necessary identifying information.
Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 unless provided by a parent or legal guardian. If we discover that we have collected information from someone under 16, we will take steps to delete such information.
Data Security
We implement reasonable security measures to protect your personal information. However, please be aware that no method of data transmission over the internet is 100% secure. We cannot guarantee the security of information transmitted to us through the Website.
Data Retention
We retain your personal information as long as necessary to provide you with services or as required for business and legal purposes. You may request the removal of your personal information, but please note that it may not be technologically possible to completely delete all copies of your information from our records.
Modifications to this Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the new effective date will be indicated at the top of the page. By continuing to use the Website after such updates, you consent to the revised Policy.
Accessing and Updating Your Information
You have the right to access and update the personal information we hold about you. If you wish to access, correct, or delete any of your information, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, subject to any applicable legal or regulatory requirements.
Legal & Compliance Contact
For any questions or concerns regarding this Privacy Policy or your personal information, please contact our Legal & Compliance Department at:
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Email: [email protected] or [email protected]
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Mailing Address: 1049 El Monte Ave Ste C-755 Mountain View, CA 94040
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.